Exchanges & Returns
Our national exchange and return policy does does not apply for exportation, the following list are our standards for international demands:
- In the case of returning goods the shipping value is only reimbursed in cases of intern mistakes / mistakes committed by the company.
- There is no possibility of exchange if the motivation is size, trim or taste, there will be the possibility to return the product and only the value of the product will be reimbursed. Shipping and other fees will not be reimbursed.
- The solicitation of returning a product will be accepted in until 7 work days after we received the email of request that must be sent to firstname.lastname@example.org
- The refund will be requested upon analysis of the product, which must be returned in the same condition in which it was sent, without signs of use or washing, with original labels and packaging.
- Products on sale are not eligible for return
- We do not bear with any costum costs